Reference

How We Handle Your Account Information

We collect what we need to run your bd89 account — wallet activity when you deposit via bKash, Nagad or Rocket, session logs when you open a slot or live table, and support tickets when you contact us.

Account wallet recordsDevice and session dataSupport conversation historyPayment verification logs
bd89 How We Handle Your Account Information
DATA PRACTICES

How We Protect and Use Your Information

We encrypt account credentials and wallet transaction logs; session data travels over SSL so your bKash PIN or Nagad password never reaches our servers. Cookies remember your language choice and which payment shortcut you prefer; you can clear them from your browser anytime. We keep your data only as long as your account is active or as required for compliance and dispute resolution after closure.

Secure Storage

Account credentials, wallet logs and support tickets are encrypted at rest; payment processing happens through the bKash, Nagad or Rocket gateway so we never see your banking PIN.

Cookie Use

We set session cookies to keep you logged in, preference cookies to remember language and wallet shortcuts, and analytics cookies to understand which games get opened most — all of them can be cleared from your browser settings.

Data Sharing

We share transaction references with payment processors when you deposit or withdraw, and we disclose account records where local law requires it; we do not sell your information to advertisers or third-party marketers.

Retention Policy

Active accounts and their wallet history stay accessible as long as you use the platform; after you close your account we archive records for the period needed to handle disputes and meet compliance obligations, then delete them.

POLICY QUESTIONS

How to Reach Us About Privacy

If you have a question about what data we hold, want to update your mobile number, or need to request account deletion, our support channels are the same ones you use for wallet and game help. Live chat gets you a response within minutes during peak hours; email works for detailed requests where you want a written record.

Live Chat Open the chat icon in the bottom corner of any page — fastest way to ask about data access, correction or deletion requests while our team is online.
Email Support Send your privacy request to our support address from the contact page; include your registered mobile number so we can verify your account and respond within two business days.
Account Settings Log in and navigate to account settings to update your mobile number, change language preference, or review recent wallet activity and session history yourself.

Privacy Policy Questions

We ask for your mobile number and a password when you create an account; if you deposit via bKash, Nagad or Rocket we log the transaction reference to update your balance and we record session data to keep you logged in across devices.

We share transaction references with bKash, Nagad and Rocket when you deposit or withdraw, and we disclose records where local law requires it; we do not sell your information to advertisers or external marketing companies.

Contact our support team via live chat or email with your registered mobile number; we will verify your account and send you a summary of stored data within two business days of your request.

Yes — reach out through live chat or email and ask for account closure; we will deactivate your login immediately and archive records for the compliance retention period before final deletion.

We use session cookies to keep you logged in, preference cookies for language and wallet shortcuts, and analytics cookies to see which games are popular; you can clear or block them in your browser settings anytime.

We keep deposit and withdrawal logs accessible while your account is active; after closure we archive them for the period required to resolve disputes and meet local compliance rules, then delete them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.